My order arrived in rough shape or damaged, what do I do?

Oh crap! We apologize profusely. Customer satisfaction is our number one priority and we hate it when our wonderful chile arrives in less-than-stellar condition!

Please send an email to and we'll make it right as best we can. Typically we don't refund orders if we can re-ship a fresh box. Most of the time miss-handling in transit is to blame so hopefully FedEx/USPS will do better the second time around.


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