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When will my order be shipped?

Well that depends on what you've ordered.

If you Pre-Ordered Fresh Chile:

Your order will ship as soon as we start picking chile. Typically this is in late July or early August but it can vary significantly based on the weather. We'll be sure to update you as the season draws near and we have a better idea of when we will start shipping. Pre-Orders for fresh red chile will not ship until very late in the season (typically the last week in September).

If you Pre-Ordered Roasted Chile:

See our above answer for fresh chile. Typically, we start shipping roasted a week or two before we start shipping fresh. Again, updates will come as soon as we are able to determine the first week we will be shipping.

If you ordered Powder or Salsa:

We ship two to three days a week (typically Mon-Wed) and provide tracking numbers via email when we print your shipping label. If you need your order to ship sooner, please email us at support@hatch-green-chile.com and we'll do our best to meet your needs.

 

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